Customer Assistant - Visual Merchandising - Culverhouse Cross

MARKS&SPENCER; Cardiff; On-site; GBP 18,000 - 24,000; Full time

Job summary

Marks & Spencer is seeking a Visual Merchandiser to shape how customers experience fashion, home and beauty on the shop floor.

You will implement merchandising plans with creativity and pace, balancing aesthetics with operational needs, and act as a visual storyteller to boost sales.

Join us to help deliver high-impact displays, collaborate with coworkers, and adapt quickly to changing campaigns and customer demands.

Qualifications

• Displays a strong sense of style and fashion awareness.
• Able to stay resilient and perform under fast-paced retail pressure.
• Skilled at creating engaging, on-brand visual storytelling for windows and shelves.

Responsibilities

• Use digital tools to bring campaigns to life and create impactful displays.
• Deliver high-impact visual updates quickly and accurately, even under pressure.
• Support colleagues across the floor and ensure the store looks and sells brilliantly.
• Pivot between tasks in a fast-moving environment to meet demand.

Skills

Eye for fashion

Resilience

Visual storytelling

Teamwork

Job description

Work Pattern: Week 1 Sunday: 07:00 - 15:30 Monday: 07:00 - 15:30 Tuesday: 07:00 - 15:30 Wednesday: 12:30 - 21:00 Thursday: 08:00 - 16:30 Week 2 Sunday: 07:00 - 15:30 Monday: 07:00 - 15:30 Tuesday: 07:00 - 15:30 Wednesday: 07:00 - 15:30 Thursday: 07:00 - 15:30

Under 18 disclaimer To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

You'll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor. You'll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

• Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.
• Efficiency matters. You'll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.
• Teamwork is key. You'll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.
• Flexibility is vital. Retail moves fast and you'll easily pivot between tasks, meeting the demand.

If you've got the eye, the pace, and the grit, we want you. Are you ready for it?