Customer Assistant - Visual Merchandiser - York

Marks and Spencer; Harrogate; On-site; GBP 18,000 - 26,000; Full time

Job summary

Marks and Spencer in Harrogate is seeking a Visual Merchandiser to shape customer experiences with impactful in-store displays across Fashion, Home & Beauty. You'll craft compelling shop-floor storytelling and help deliver campaigns with speed and style.

The role blends creative flair with retail operations, requiring a sharp eye for fashion trends, strong teamwork, and the ability to work under pressure to keep our store looking its best.

Responsibilities

• Implement merchandising plans on the shop floor to create high‑impact displays.
• Balance creativity with operational demands to drive sales.
• Use digital tools to bring campaigns to life and showcase style.
• Roll up your sleeves and deliver visual updates efficiently under pressure.
• Collaborate with colleagues across the floor to maintain a cohesive store look.
• Adapt quickly to changing retail needs and campaigns.

Job description

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Visual Merchandiser in Fashion, Home & Beauty, a critical frontline role shaping how our customers experience the new M&S. We're looking for people who have an eye for fashion and have the resilience and drive to deliver high-impact displays that sell.

Stylist,

All the details

Work Pattern

• Week 1
• Sunday 07:00 - 15:00
• Monday 07:00 - 15:00
• Wednesday 11:00 - 19:00
• Thursday 07:00 - 15:00
• Friday 07:00 - 15:00
• Week 2
• Monday 07:00 - 15:00
• Tuesday 07:00 - 15:00
• Wednesday 07:00 - 15:00
• Friday 07:00 - 15:00
• Saturday 07:00 - 15:00

You'll be ready to implement the hottest merchandising plans, giving our shop floor the 'wow' factor.

You'll be a visual storyteller and a fast-moving retail professional, balancing creativity with operational demands.

Use our digital tools to bring campaigns to life - and help make M&S the go-to for stylish, affordable quality.

Efficiency matters. You'll roll your sleeves up and deliver high-impact visual updates at pace, even under pressure.

Teamwork is key. You'll support colleagues across the floor and contribute to a store that looks and sells through brilliantly.

Flexibility is vital. Retail moves fast and you'll easily pivot between tasks, meeting the demand.

If you've got the eye, the pace, and the grit, we want you. Are you ready for it?