Customer Assistant - Operations - Whitstable

Marks and Spencer; Whitstable; On-site; GBP 12,398,000 - 17,909,000; Part time

Benefits offered by this job

Unsocial hours premium

Job summary

Marks & Spencer in the United Kingdom is seeking an Operations Assistant to support backstage store operations. The role focuses on stock handling, deliveries, and behind-the-scenes work to keep shelves full and the shop floor ready for customers.

You'll work early shifts with flexibility to cover varying needs, using digital tools to track deliveries and stock, and collaborating closely with colleagues across the store to maintain high standards of availability and speed.

Qualifications

• Flexibility to work across the wider store and adapt to pace.
• Confident use of digital tools to track deliveries and stock.
• Ability to work as part of a team in a busy retail environment.

Responsibilities

• Handle stock and deliveries to ensure shelves are full.
• Support back-of-house tasks to keep the store running smoothly.
• Maintain cleanliness and readiness of the shop floor for customers.
• Collaborate with colleagues across functions to meet store needs.

Skills

Flexibility

Teamwork

Digital literacy

Physical stamina

Job description

Summary

Operations Assistant

All the details

Work Pattern

Tuesday- 3am-8:15am
Friday-3am-8:15am
Saturday-3am-8:15am

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?