Customer Assistant - Operations - Sixfields Northampton Simply Food

Marks & Spencer Plc; Northampton; On-site; GBP 12,000 - 18,000; Full time

Job summary

Marks & Spencer Plc is seeking a Customer Assistant in Operations in the United Kingdom. The role focuses on stock, deliveries and behind-the-scenes work to ensure the shop floor stays full, clean and ready for customers.

You will move quickly, stay accurate and be ready to support across store functions as needed. The role is physically demanding and high-intensity, with early-morning shifts and the potential for unsocial hours.

Responsibilities

• Stock management and deliveries behind the scenes to keep the shop floor full, clean and ready for customers.
• Work across the wider store as needed to meet pace and demand of retail.
• Use digital tools to track deliveries and manage stock efficiently.

Job description

Work Pattern
Tuesday 04:00-12:00
Wednesday 04:00-12:00
Thursday 04:00-12:00
Saturday 04:00-12:00
Week 2
Sunday 06:00-14:00
Tuesday 04:00-12:00
Wednesday 04:00-12:00
Thursday 04:00-12:00

Under 18 dismissers

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?