Customer Assistant - Operations - Stirling

Marks and Spencer; Stirling; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer is seeking a Customer Assistant in Operations in Stirling to help with stock movements, deliveries and backstage operations. You’ll keep the shop floor stocked, clean and ready for customers, working with pace and accuracy.

You’ll be flexible to move across store areas, comfortable using digital tools to track deliveries and stock, and you’ll collaborate with colleagues across the store to keep operations running smoothly.

Responsibilities

• Stock, deliveries and backstage work keep shop floor stocked and ready.
• Maintain speed and accuracy to keep products moving.

Job description

All the details

Work Pattern

Wednesday 14:00 - 20:15

Friday 14:00 - 20:15

Saturday 14:00 - 20:15

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.