Customer Assistant - Operations - Inverness

Marks and Spencer; Inverness; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Unsocial premium (£3/h)

Job summary

Marks and Spencer in Inverness is hiring a Customer Assistant in Operations. You’ll be the backstage powerhouse of our store, handling stock, deliveries and the vital behind-the-scenes work that keeps shelves full and ready for customers.

This role is physically demanding and fast-paced, with early morning shifts across week patterns. You’ll need to be digitally confident, a team player, and flexible to move across store areas.

Responsibilities

• Stock management and deliveries coordination to keep shop floor stocked and ready for customers.
• Operate backstage processes to ensure availability and accurate stock flow.

Job description

All the details

Work Pattern

Week 1
Sunday: 04:00 - 12:00
Tuesday: 04:00 - 12:00
Thursday: 04:00 - 12:00

Week 2
Tuesday: 04:00 - 12:00
Thursday: 04:00 - 12:00
Saturday: 04:00 - 12:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?