Customer Assistant - Operations - Lisburn

Marks and Spencer; Lisburn; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer in Lisburn is seeking a Customer Assistant in Operations to be the backstage powerhouse of our stores. It's a physically demanding, high‑intensity role that keeps our stores running like clockwork.

You’ll be responsible for stock, deliveries and all the behind‑the‑scenes work that ensures the shop floor stays full, clean and ready for customers. You’ll work fast, stay focused and use digital tools to track deliveries and stock.

Responsibilities

• Stock, deliveries and all behind-the-scenes work to keep the shop floor full, clean and shop-ready.
• Be fast, focused and one step ahead, using digital tools to track deliveries and stock.

Job description

All the details

Work Pattern

Week 1

Sunday: 13:00-21:00
Tuesday: 10:00-18:00
Wednesday: 10:00-18:00
Thursday: 10:00-18:00
Friday: 10:00-18:00

Week 2

Monday: 10:00-18:00
Tuesday: 10:00-18:00
Wednesday: 10:00-18:00
Friday: 10:00-18:00
Saturday: 13:00-21:00

Under 18 disclaimer
To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.