Customer Assistant - Operations - Belfast

Marks and Spencer; Belfast City District; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks and Spencer in Belfast is hiring a Customer Assistant in Operations. You’ll be the backstage powerhouse of our stores, handling stock, deliveries, and the vital behind-the-scenes work that keeps the shop floor full and ready for customers.

The role is physically demanding and fast-paced, requiring focus, speed, and teamwork across store functions. Flexibility across shifts and a readiness to use digital tools to track deliveries will help you succeed.

Responsibilities

• Stock handling and deliveries
• Backstage operations to keep the shop floor full and ready for customers
• Collaboration across store functions to maintain availability and flow

Job description

All the details

Work Pattern:

Sunday: 09:00-13:00

Monday: 16:00-20:00

Tuesday: 16:00-20:00

Wednesday: 16:00-20:00

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it? Take Your Marks