Customer Assistant - Operations - Inverness

Marks & Spencer Plc; Inverness; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer Plc in the United Kingdom is recruiting a Customer Assistant in Operations to support stock, deliveries and the behind-the-scenes work that keeps store shelves full and ready for customers.

This physically demanding, high-energy role requires you to move with pace, work flexibly across the store, and use digital tools to track deliveries and stock levels. The position suits team players who thrive in retail.

Qualifications

• Must be aged 18 or over to comply with health and safety legislation.
• Physically demanding, high-energy retail role requiring readiness to move quickly.
• Ability to work across the wider store and adapt to pace and demands.

Responsibilities

• Manage stock and deliveries to keep store shelves full and ready for customers.
• Operate in a fast-paced, high-intensity environment.
• Work across the store as needed, supporting colleagues.
• Utilise digital tools to track deliveries and stock levels.

Skills

Stock management

Deliveries

Team player

Flexibility

Digital tools

Tools

Digital tools

Job description

Work Pattern:

Week 1

• Sunday: 04:00 - 12:00
• Tuesday: 04:00 - 12:00
• Thursday: 04:00 - 12:00

Week 2

• Tuesday: 04:00 - 12:00
• Thursday: 04:00 - 12:00
• Saturday: 04:00 - 12:00

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll have fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?