Customer Assistant - Operations - Preston Deepdale

MS; Preston; On-site; GBP 18,000 - 23,000; Part time

Job summary

M&S is seeking a Customer Assistant in Operations. You’ll be the backstage powerhouse of our stores, handling stock, processing deliveries, and ensuring the shop floor stays stocked, clean, and ready for customers.

This is a physically demanding, fast-paced role requiring flexibility to work across the wider store, and a digital mindset to track deliveries and stock with speed and accuracy.

Qualifications

• Physically able to perform stock handling and deliveries tasks.
• Comfortable using digital tools to track deliveries and stock.
• Willingness to work across different store areas as required.

Responsibilities

• Handle stock and deliveries to keep the shop floor full and presentable.
• Support colleagues across the store to maintain availability and speed of service.
• Utilise digital tools to track deliveries and stock levels.

Skills

Digital confidence

Team player

Flexibility

Job description

Work Pattern:

Monday: 14:00-18:00
Thursday: 14:00-18:00
Saturday: 14:00-18:00

Under 18 disclaimer

This job role involvesoperating mechanical equipmentas relevant to the job roleand this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?