Customer Assistant - Operations - Hitchin Simply Food

Marks & Spencer Plc; Hitchin; On-site; GBP 12,000 - 15,000; Full time

Job summary

Marks & Spencer in Hitchin is hiring a Customer Assistant in Operations. This role is physically demanding and fast-paced, focused on stock, deliveries, and backstage tasks that keep shelves stocked and stores running smoothly.

You will work across the store, using digital tools to track deliveries and stock, collaborating with colleagues, and adapting to early mornings and varying shifts to meet customer demand.

Qualifications

• Physically capable to handle stock and deliveries.
• Willingness to work early mornings and weekends.
• Comfort with using digital tools to track stock.

Responsibilities

• Handle stock and deliveries to keep shop floors stocked.
• Work across store teams to support operations.
• Maintain accuracy and speed in fast-paced environment.

Skills

Stock management

Digital tools

Teamwork

Flexibility

Job description

Work Pattern

Week 1

• Tuesday 06:00 - 14:00
• Wednesday 06:00 - 14:00
• Saturday 06:00 - 14:00

Week 2

• Sunday 06:00 - 14:00
• Tuesday 06:00 - 14:00
• Thursday 06:00 - 14:00

Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disablmcd

This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?