Customer Assistant - Operations - Hempstead Valley

MARKS&SPENCER; Gillingham; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to support stock, deliveries and the smooth running of store operations. The role is physically demanding and requires a proactive, fast-paced approach to keep shelves stocked and a clean, customer-ready environment.

You'll work in a team across store functions, using digital tools to track deliveries and stock, while staying flexible to the needs of the business and customers on busy days.

Qualifications

• Must be 18 years of age or older.
• Experience in a retail environment is beneficial.

Responsibilities

• Manage stock and deliveries to ensure the shop floor is full and presentable.
• Use digital tools to track deliveries and stock levels with accuracy.
• Work across store functions as part of a team to meet pace and demand.

Skills

Stock management

Deliveries handling

Digital tools

Team player

Flexibility

Job description

Work Pattern

Monday 12:00-16:00

Wednesday 12:00-16:00

Friday 17:00-21:00

Saturday 12:0-16:00

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose. Are you ready for it?