Customer Assistant - Operations - Rugby Elliotts Field

Marks and Spencer; Rugby; On-site; GBP 12,000 - 17,000; Full time

Job summary

Marks and Spencer in Rugby is recruiting a Customer Assistant in Operations to manage stock, deliveries and behind-the-scenes tasks that keep the shop floor replenished and ready for customers. The role is physically demanding and fast-paced, requiring you to move with purpose and precision.

You’ll be responsible for cross-store movements, use of digital tools to track deliveries, and collaboration with colleagues to maintain high store standards.

Qualifications

• Stock, deliveries and behind-the-scenes work to keep shop floor full and ready for customers.
• Be fast, focused and proactive to keep product flow moving with urgency and accuracy.
• Flexibility to work across the wider store and adapt to pace and demands of retail.
• Team player, collaborating across store functions.

Responsibilities

• You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop.
• You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.
• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

Skills

Stock handling

Digital literacy

Job description

All the details

Work Pattern

Sunday 12:30 - 20:30
Monday 12:00 - 17:15
Saturday 12:30 - 20:30

Under 18 disclaimer:
This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.