Customer Assistant - Operations - Bath Southgate

Marks & Spencer Plc; Bath; On-site; GBP 18,000 - 21,000; Full time

Job summary

Marks & Spencer Plc is seeking an Operations Assistant to help run the store backstage. The role focuses on stock control, deliveries and the essential behind-the-scenes tasks that keep shelves full and the shop floor ready for customers.

The position requires physical, high-intensity work. You’ll work across the store, use digital tools to track stock and deliveries, and collaborate with colleagues to maintain fast, accurate service.

Qualifications

• Flexibility is vital to move across the wider store as needed.
• You’ll be confident using digital tools to track deliveries and stock.
• Being a team player is essential, working across functions and supporting colleagues.
• You’ll adapt from early morning deliveries to late stock shifts to keep things moving.

Responsibilities

• Manage stock and deliveries to keep the shop floor full, clean and ready for customers.
• Track deliveries and stock using digital tools to ensure availability and speed.
• Work across store functions and support colleagues to maintain smooth operations.

Skills

Flexibility

Digital tools

Team player

Stock management

Job description

Operations Assistant

Working Pattern

Week 1

Sunday 12:30-20:30
Monday 13:30-21:30
Tuesday 13:30-21:30
Friday 13:30-21:30

Week 2

Sunday 12:30-20:30
Wednesday 13:30-21:30
Thursday 13:30-21:30
Friday 13:30-21:30

Christmas only: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.

Under 18 disclaimer

This job role involves operating mechanical equipment as relevant to the job role and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you'll be the backstage powerhouse of our stores. It's a physically demanding, high-intensity role that keeps our stores running like clockwork. If you're ready to roll your sleeves up and work smart, this is the role for you.

You'll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There's no room for delay. You'll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You'll work across the wider store where needed - always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You'll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You'll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you'll adapt quickly to keep things moving.

This is a role for people who move with purpose.

#Christmas