Customer Assistant - Operations- Barnes Simply Food

Marks & Spencer Plc; Greater London; On-site; GBP 18,000 - 24,000; Part time

Job summary

Marks & Spencer Plc in Greater London is hiring a Customer Assistant in Operations. You’ll support stock, deliveries, and the behind-the-scenes work that keeps our stores running smoothly.

This is a physically demanding, high-intensity role requiring 18+ age and a readiness to move quickly, with flexibility across store areas and a focus on availability. You’ll work with digital tools to track deliveries and stock, collaborate with colleagues, and contribute to a fast-paced retail environment

Qualifications

• This role involves working with mechanical equipment.
• 18+ age required due to safety regulations.
• Willingness to work across store areas and shifts.

Responsibilities

• Handle stock and deliveries to keep shop floor stocked and accessible.
• Support behind-the-scenes operations to ensure availability and cleanliness.
• Use digital tools to track deliveries and manage stock with accuracy.

Skills

Physical stamina

Teamwork

Digital literacy

Job description

Work Pattern

Sunday 07:30 - 11:45
Monday 06:00 - 10:00
Tuesday 06:00 - 10:00
Friday 06:00 - 10:00
Saturday 06:00 - 10:00

Under 18 disclaimer
This job role involves working with mechanical equipment and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace.

Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.

• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose.