Customer Assistant - Operations - Ayr

Marks and Spencer; Ayr; On-site; GBP 6,800 - 8,200; Part time

Job summary

Marks and Spencer is seeking an Operations Assistant in Ayr to support our store’s busy frontline. The role involves back-of-house tasks, stock control and deliveries, and keeping shelves prepared for customers.

You’ll work Sundays and weekday evenings (16:00–20:00) across the week, requiring flexibility, digital skill to track stock, and strong teamwork in a fast-paced retail environment.

Qualifications

• Stock control and delivery coordination are required.
• Ability to track deliveries and manage stock using digital tools.
• Flexible team player able to support across store operations.

Responsibilities

• Manage stock levels and deliveries to keep shelves stocked.
• Support stockroom and back-of-house operations.
• Use digital tools to track deliveries and stock movement.
• Work flexibly across the store to meet pace and demand.

Skills

Stock management

Delivery coordination

Digital literacy

Teamwork

Tools

Inventory software

Job description

Under 18 disclaimer

Operations Assistant,

All the details

Working Pattern

Sunday: 16:00 - 20:00

Monday: 16:00 - 20:00

Tuesday: 16:00 - 20:00

Saturday: 16:00 - 20:00

Under 18 disclaimer This job role involves operating mechanical equipment as relevant to the job role and this means we can’t consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the workplace. Join our team at M&S as a Customer Assistant in Operations, you’ll be the backstage powerhouse of our stores. It’s a physically demanding, high-intensity role that keeps our stores running like clockwork. If you’re ready to roll your sleeves up and work smart, this is the role for you.

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

• Flexibility is vital. You’ll work across the wider store where needed – always keeping up with the pace and demands of retail.
• Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.
• Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.
• Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

This is a role for people who move with purpose