Customer Assistant - Operations

Marks and Spencer plc (UK); Reading; On-site; GBP 12,398,000 - 17,909,000; Part time

Benefits offered by this job

Unsocial premium

Job summary

Marks & Spencer plc (UK) is seeking a proactive store colleague. You will manage stock, assist deliveries, and keep the shop floor stocked, clean, and ready for customers.

You will work across the store, using digital tools to track stock and deliveries with speed and accuracy. Flexibility is essential as you’ll cover early shifts and varying stock movement throughout the day, with an emphasis on teamwork and rapid response to in-store demands.

Qualifications

• Stock handling
• Delivery tracking
• Digital tools familiarity
• Team collaboration

Responsibilities

• Handle stock management and ensure shelves stay full and clean
• Coordinate deliveries and movement of stock to the shop floor
• Utilise digital tools to track deliveries and stock levels
• Support store colleagues across functions and departments

Job description

You’ll be responsible for stock, deliveries, and all the vital behind-the-scenes work that ensures our shop floor stays full, clean, and ready for our customers to shop. There’s no room for delay. You’ll be fast, focused, and always one step ahead, keeping the flow of products moving with urgency and accuracy.

Flexibility is vital. You’ll work across the wider store where needed - always keeping up with the pace and demands of retail.

Being digitally confident is essential. You’ll use digital tools confidently to track deliveries and manage stock efficiently, always focused on availability and speed.

Being a team player is essential. You’ll be a key cog in a big machine, working across functions and supporting colleagues across the store.

Flexibility is vital. From early morning deliveries to shifting stock late into the day, you’ll adapt quickly to keep things moving.

Sunday 06:00 - 10:00

Monday 06:00 - 10:00

Tuesday 06:00 - 10:00

Under 18 disclaimer

To comply with health and safety legislation and keep our colleagues safe in the workplace, colleagues in this role must be 18 years of age or older.

Please note that the + £3.00 p/h unsocial premium is only added on any hours worked between 22:00-06:00.