Customer Assistant - Cafe - Braehead

Marks and Spencer; Glasgow; On-site; GBP 12,000 - 15,000; Part time

Job summary

Marks and Spencer in Glasgow is seeking a Cafe Customer Assistant to join our busy café team. You’ll deliver warm, five-star service, take and fulfil orders quickly, and help ensure smooth café operations during peak periods.

Being digitally confident is essential as you’ll use our tools to process orders and manage queues while upholding strict food safety standards and friendly customer interactions in a fast-paced retail environment.

Responsibilities

• Provide warm, five-star service in a fast-paced café.
• Take and fulfil orders quickly using store tools.
• Maintain impeccable food safety standards while managing orders and queues.
• Support colleagues and contribute to a high-performance café culture.

Job description

Saturday: 14:00 - 18:00 Join our team in the M&S

Cafe Customer Assistant

• Sunday: 12:00 - 16:00
• Tuesday: 12:00 - 16:00
• Friday: 12:00 - 16:00
• Saturday: 14:00 - 18:00

Join our team in the M&S Café - the heart of our store and a place where customers come to recharge. This is a hands-on, high-pressure role for those who can handle pace, stay calm under pressure, and still deliver warm, five-star service.

You’ll be a brand ambassador, making great food and drink recommendations while ensuring the café operates smoothly, even during the busiest periods.

Being digitally confident is essential. You’ll use our tools to take and fulfil orders fast, keeping customers moving and satisfied.

Efficiency and effectiveness are key aspects of your role. You’ll maintain impeccable food safety standards while juggling orders and queues.

At M&S, our customers don’t wait. You’ll be fast and relentlessly focused on delivering quality under pressure while focusing on delivering five-star service.

Teamwork matters. You’ll support colleagues and contribute to a high-performance culture that meets customer needs – no matter how hectic it gets.

Flexibility is also vital. You’ll adapt quickly, working where needed with pace.

It’s intense but, for the right person, incredibly rewarding.

Are you ready for it?