Customer Advisor - Retail with Training & Benefits

Boots; Hadley; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

TELUS Health EAP

Job summary

Boots is hiring a Customer Advisor to work on-site in London locations. The role offers an hourly rate between £13.02 and £15.10, with a pay increase after 6 months in the role and comprehensive training to help you deliver excellent service.

You will assist customers on tills, advise on products, promote offers, and ensure smooth store operations. A strong team spirit and clear communication are essential to help customers feel at ease while shopping.

Qualifications

• Customer care and service experience (not mandatory)
• Excellent communication and listening skills
• Ability to work in a fast-paced environment
• Team player with collaborative mindset

Responsibilities

• Assist customers and put them at ease; listen, answer questions and offer product recommendations
• Promote in-store offers and schemes to customers
• Help stores run smoothly by managing displays, tills, and stock rooms
• Maintain a clean, presentable store and contribute to a great shopping experience
• Collaborate with team members to ensure excellent customer service and efficient operations

Skills

Customer service

Communication

Teamwork

Retail experience

Job description

Boots is hiring a Customer Advisor to work on-site in London locations. The role offers an hourly rate between £13.02 and £15.10, with a pay increase after 6 months in the role and comprehensive training to help you deliver excellent service.

You will assist customers on tills, advise on products, promote offers, and ensure smooth store operations. A strong team spirit and clear communication are essential to help customers feel at ease while shopping.