Customer Advisor - Training, Discounts & Flexible Benefits

Boots; Morecambe; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption;

Flexible benefits scheme

EAP counselling and support

Job summary

Boots is seeking a Customer Advisor to work onsite, helping customers at tills, giving product advice and supporting stock rooms. Full training is provided and you’ll be part of a friendly team delivering great service. The role offers development opportunities and access to Boots’ rewards and training programmes.

Join a brand-focused environment with supportive leadership, a great benefits package, and guidance to help you progress in retail.

Qualifications

• Experience providing customer care and delivering great customer service (not essential)
• Excellent communication and listening skills
• Enjoy working as part of a team and promoting collaboration
• Capable of making interactions meaningful for customers

Responsibilities

• Help customers and put them at ease; listen, answer questions and offer great product advice
• Promote in-store offers and schemes to customers
• Ensure the store runs smoothly with displays, tills, and stock rooms
• Work with team to provide a great shopping experience; keep store clean and presentable
• Receive award-winning training accredited by the Institute of Customer Service

Skills

Customer service

Communication

Teamwork

Brand ambassador

Attention to detail

Job description

Boots is seeking a Customer Advisor to work onsite, helping customers at tills, giving product advice and supporting stock rooms. Full training is provided and you’ll be part of a friendly team delivering great service. The role offers development opportunities and access to Boots’ rewards and training programmes.

Join a brand-focused environment with supportive leadership, a great benefits package, and guidance to help you progress in retail.