Customer Advisor — Training, Discounts & Benefits

Boots; Charlbury; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption/

Job summary

Boots in the United Kingdom is seeking a Customer Advisor to help on tills, assist customers, and provide great product guidance on a busy shop floor.

You will join a team delivering friendly service, promote offers, keep shelves tidy, and participate in award-winning training endorsed by the Institute of Customer Service. This onsite role includes training and development opportunities with Boots offering progression after 6 months.

Qualifications

• Experience in customer service is beneficial.
• Excellent communication and listening skills.
• Able to work as part of a team and deliver great customer service.

Responsibilities

• Help our customers and put them at ease; listen and give great product advice.
• Promote in-store offers and schemes with the latest information.
• Ensure stock and shop floor presentation are maintained for a great shopping experience.
• Work with the team to keep the store clean and presentable at all times.
• Participate in award-winning training accredited by the Institute of Customer Service.

Skills

Customer care

Teamwork

Communication

Listening

Brand ambassador

Job description

Boots in the United Kingdom is seeking a Customer Advisor to help on tills, assist customers, and provide great product guidance on a busy shop floor.

You will join a team delivering friendly service, promote offers, keep shelves tidy, and participate in award-winning training endorsed by the Institute of Customer Service. This onsite role includes training and development opportunities with Boots offering progression after 6 months.