Retail Customer Advisor — Onsite Training & Service

BOOTS; West Wickham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

Employee Assistance Programme

Job summary

Boots in London is seeking a Customer Advisor to work on the shop floor, assist customers, and help at the tills. The role is onsite and involves promoting offers as part of a friendly team.

You will learn about Boots products through award-winning training, engage customers with great service, and contribute to a smooth store operation including stock and displays. Applicants will benefit from structured training, a supportive team, and clear development opportunities, with potential for

Qualifications

• Full training provided for this role and we are looking for people who can learn quickly.
• Ability to work at pace in a varied retail environment.
• Excellent communication and listening skills with customers.

Responsibilities

• Assist customers on tills and provide great service.
• Promote in-store offers and schemes to customers.
• Help with stock display and keep the shop floor well-presented.
• Collaborate with the team to ensure a smooth shopping experience.
• Engage customers with friendly, helpful interactions.

Skills

Communication

Teamwork

Customer service

Attention to detail

Brand advocacy

Tools

Excel

Job description

Boots in London is seeking a Customer Advisor to work on the shop floor, assist customers, and help at the tills. The role is onsite and involves promoting offers as part of a friendly team.

You will learn about Boots products through award-winning training, engage customers with great service, and contribute to a smooth store operation including stock and displays. Applicants will benefit from structured training, a supportive team, and clear development opportunities, with potential for