Customer Advisor: Retail Support & Service

Boots UK; Andover; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay and gift

Flexible benefits scheme

24/7 counselling and support

Job summary

Boots is seeking a Customer Advisor to join onsite in London. The role centers on helping customers, offering great product advice, and promoting store offers. Training is provided to ensure excellent service and a smooth shopping experience.

You will work with a team to keep the store clean, well laid out, and stocked, delivering a positive customer journey and brand ambassador standards.

Qualifications

• Full training is provided for this role.
• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team, promoting a collaborative team dynamic.
• Know that the little things make the biggest difference for customer interactions.
• Desire to be a proud brand ambassador for Boots and help our customers find the best products for them.

Responsibilities

• Help customers and put them at ease; listening and giving great advice.
• Promote in-store offers and schemes.
• Keep products displayed and stock rooms organized.
• Work with the team to deliver a great shopping experience.
• Receive award-winning training accredited by the Institute of Customer Service.

Skills

Customer service

Communication

Teamwork

Listening skills

Brand ambassador

Job description

Boots is seeking a Customer Advisor to join onsite in London. The role centers on helping customers, offering great product advice, and promoting store offers. Training is provided to ensure excellent service and a smooth shopping experience.

You will work with a team to keep the store clean, well laid out, and stocked, delivering a positive customer journey and brand ambassador standards.