Customer Advisor - In-Store Service & Training

Boots UK; Cheshunt; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Flexible benefits scheme

TELUS Health EAP

Job summary

Boots UK is seeking a Customer Advisor to support customers in-store with product recommendations and great service. You will complete full training, help on tills, maintain store presentation, and promote in-store offers.

The role is on-site in our stores in London area, with progression opportunities and a supportive team environment. Strong communication, listening, and teamwork are essential, along with a proactive, friendly approach to customer care and brand representation.

Qualifications

• Excellent customer service and problem-solving abilities.
• Strong communication, listening and interpersonal skills.
• Ability to work as part of a team and contribute to a positive store environment.
• Confident in promoting offers and helping customers find the right products.
• Demonstrates pride in Boots and its brand.

Responsibilities

• Assist customers on the shop floor and at tills with a friendly, professional attitude.
• Promote store offers and product knowledge to shoppers.
• Keep the store clean, well-presented and stocked with merchandise.
• Collaborate with colleagues to deliver a smooth, enjoyable shopping experience.

Skills

Customer service excellence

Communication skills

Teamwork

Listening skills

Brand ambassador

Job description

Boots UK is seeking a Customer Advisor to support customers in-store with product recommendations and great service. You will complete full training, help on tills, maintain store presentation, and promote in-store offers.

The role is on-site in our stores in London area, with progression opportunities and a supportive team environment. Strong communication, listening, and teamwork are essential, along with a proactive, friendly approach to customer care and brand representation.