Customer Advisor: In-Store Service & Training

Boots UK; Worcester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay and gift"

Flexible benefits scheme

Employee Assistance Programme

Job summary

Boots UK is seeking a Customer Advisor to work onsite in London, supporting customers at tills, offering product advice, and keeping the store well-presented. The role includes engagement with in-store promotions and excellent service.

Training is provided, with opportunities to grow within a supportive retail team. Boots emphasizes a customer-centric approach and a strong brand ambassador presence.

Qualifications

• Full training provided for this role.
• Excellent communication and listening skills essential.
• Enjoy working as part of a collaborative team.
• Attention to detail and customer care make a difference.
• Be a proud Boots ambassador helping customers find the best products.

Responsibilities

• Assist customers at tills and in the shop floor.
• Advise customers on Boots products and promotions.
• Ensure stock and displays are well-presented and replenished.
• Contribute to a clean, welcoming store environment.
• Participate in training accredited by the Institute of Customer Service.

Skills

Excel in fast-paced environment

Effective communication

Teamwork

Customer focus

Job description

Boots UK is seeking a Customer Advisor to work onsite in London, supporting customers at tills, offering product advice, and keeping the store well-presented. The role includes engagement with in-store promotions and excellent service.

Training is provided, with opportunities to grow within a supportive retail team. Boots emphasizes a customer-centric approach and a strong brand ambassador presence.