Customer Advisor: Retail Service & Till Expert

Boots UK; Gillingham; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay & gift

Flexible benefits scheme

Counselling via TELUS Health

Job summary

Boots UK seeks a Customer Advisor to join our team on-site in London. You’ll help on tills, assist customers with product advice, and promote store offers while maintaining a welcoming shopping environment.

We provide full training and a collaborative team culture; you’ll be supported by award‑winning training from the Institute of Customer Service. Competitive hourly rates apply with career progression opportunities.

Qualifications

• Full training is provided for this role.
• Excel in a varied environment and work at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team and promoting collaboration.
• Take pride in being a Boots brand ambassador and helping customers find the best products.

Responsibilities

• Help customers and put them at ease, listening to understand and offering great product advice.
• Promote in-store offers and schemes to customers to enhance their experience.
• Support store operations by ensuring displays are correct, serving on tills, and assisting with stock in the back areas.
• Collaborate with team members to keep the store clean and presentable for a great shopping environment.
• You will receive award-winning training accredited by the Institute of Customer Service.

Skills

Customer service

Teamwork

Communication

Listening skills

Brand ambassador

Job description

Boots UK seeks a Customer Advisor to join our team on-site in London. You’ll help on tills, assist customers with product advice, and promote store offers while maintaining a welcoming shopping environment.

We provide full training and a collaborative team culture; you’ll be supported by award‑winning training from the Institute of Customer Service. Competitive hourly rates apply with career progression opportunities.