Customer Advisor Forecourt - Viking Lodge

Henderson Group; Larne; À distance; GBP 15 000 - 22 000; Temps partiel

Avantages offerts par ce poste

Employee assistance programme

Staff discount (grocery/fuel)

Competitive hourly pay

Résumé du poste

Henderson Group is seeking a part-time Customer Advisor with Forecourt duties for Viking Lodge in Northern Ireland. The role offers up to £13.30 per hour and requires working 12–30 hours weekly between 6am and midnight, with flexibility. Applicants must be over 18.

The employer operates Henderson Wholesale/Retail and emphasises fresh local produce, quality and safety. Full training, benefits and a supportive team culture are highlighted.

Qualifications

• Must demonstrate excellent customer service and a friendly approach.
• Positive attitude and a passion for helping people.
• Attention to detail to maintain forecourt standards.
• Ability to prioritise tasks to benefit customers.

Responsabilités

• Deliver first class customer service on the forecourt.
• Maintain pumps and surrounding areas clean and tidy.
• Comply with health and safety regulations.
• Carry out other duties as required for the role.

Connaissances

Customer service

Positive attitude

Attention to detail

Prioritisation

Age 18+ requirement

Description du poste

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Customer Advisor Forecourt - Viking Lodge

Job Posting Closing Date: 11:59pm, Tuesday 3rd November 2026

Customer Advisor with Forecourt DutiesUp to £13.30 per hour & great benefits. Part-time position working 12-30 hours per week, within the hours of Monday to Sunday, 6am-Midnight with a degree of flexibility required.

*CANDIDATES MUST BE OVER THE AGE OF 18 TO WORK ON THE FORECOURT*

Who are we?Henderson Group are proud to be Northern Ireland's leading foodservice provider. Our group encompasses Henderson Wholesale, Henderson Retail, Henderson Foodservice and Henderson Group Property and we employ over 6,000 staff.

We are an Investors in People accredited, family-owned group, and our culture is lived out through our four core values- Ambition, Customer First, Teamwork and Integrity. We are famous for our fresh local produce, so we'd love to hear from people who have a passion for fresh food, and can help us ensure first class quality, safety and availability across all areas of our retail store.

A look into the roleAt Henderson Group, we believe that our customers deserve more than just 'good service' but an amazing shopping experience that they will remember. First impressions count, from driving onto an excellent well-equipped forecourt to entering a great store with engaging staff.

As Forecourt Attendant you will be required to;

• Comply with health and safety regulations.
• Deliver first class customer service outside on the forecourt.
• Maintain great standards by keeping the pumps and surrounding areas clean and tidy.
• Complete other duties as required for the role.

Skills for Success

• The ability to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
• A positive attitude and a love for people.
• An eye for detail, ensuring that excellent standards are maintained on the forecourt.
• The ability to prioritise to ensure everything you do is right for our customers.
• Candidates must be over the age of 18 to work on the forecourt.

Applicants should note that based on the response, the company may increase the shortlisting criteria.

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition - We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First - We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork - We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity - We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The RewardThe impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people.

Benefits include attractive pay, employee assistance programme, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

Working HoursPart-time position working 12-30 hours per week, within the hours of Monday to Sunday, 6am-Midnight with a degree of flexibility required.

Hightown Avenue Mallusk, Newtownabbey BT36 4RT [phone] [e-mail]