Customer Advisor - Checkouts

B&Q Limited; Inverness; On-site; GBP 11,000 - 13,000; Part time

Benefits offered by this job

Competitive salary

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Colleague wellbeing benefits

Generous breaks

Job summary

B&Q Inverness is looking for a part-time Customer Advisor for checksouts, offering 16 hours per week with shifts across Monday to Sunday. The role is a permanent contract with a store location in Inverness.

You will be trained in various areas and focus on delivering excellent customer service at the tills and assisting with click & collect and display setup. We value friendly, proactive colleagues who enjoy helping customers and working as part of a team, with flexibility for

Qualifications

• Be friendly, approachable and eager to help customers
• Great with people, able to work in a team and communicate clearly
• Willing to learn new technology and adapt to store processes

Responsibilities

• Assist customers at checkouts with a friendly, efficient service
• Support with click & collect, displays and store presentation
• Provide great customer service, work on a rota including weekends, evenings and bank holidays

Skills

Friendly & outgoing

Team player

Flexible schedule

Tech-savvy

Job description

Overview

Customer Advisor - Checkouts

Part Time - 16 hours per week

Permanent Contract

Shifts available Monday - Sunday, 7am - 8pm

UK Notional hourly rate £13.37per hour (Inclusive of an £0.27 per hour, store specific location allowance)

B&Q Inverness

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:

• competitive salary
• award-winning pension scheme
• ShareSave options
• 6.6 weeks holiday
• payroll giving
• an Employee Assistance Programme
• shopping discounts
• colleague wellbeing benefits
• generous breaks

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with our Disability Confident commitments.