Customer Advisor - Checkouts

B&Q Limited; Weston-super-Mare; On-site; GBP 10,000 - 13,000; Part time

Benefits offered by this job

Award-winning pension scheme

ShareSave options

6.6 weeks holiday

Payroll giving

Employee Assistance Programme

Shopping discounts

Job summary

B&Q Weston Super Mare is recruiting a Customer Advisor for our checkouts. This part-time role is 15 hours per week across shifts Mon-Sun, 7:00am to 10:00pm, on a 3-month fixed-term contract. You’ll be the friendly face at the till, helping customers, processing sales, and supporting click & collect while keeping displays looking great.

You’ll receive training across store areas and will be encouraged to learn new technology and ways of working. A team-focused approach and flexibility are key.

Qualifications

• Friendly and helpful attitude with customers.
• Ability to work in a team and on a rota including weekends.
• Willing to learn new systems and technology.

Responsibilities

• Assist customers at checkouts and across services.
• Drive sales and support click & collect.
• Set up displays and keep store neat and presentable.
• Provide excellent customer service and problem solving.

Skills

Friendly & outgoing

Team player

Eager to learn

Adaptable with technology

Job description

Overview

Customer Advisor - Checkouts

Part Time - 15 hours per week

3Month Fixed Term Contract

Shifts available Monday - Sunday, 7.00am - 10.00pm

UK Notional hourly rate £13.10 per hour

B&Q Weston Super Mare

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Checkouts Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. An inspiration as well as a guide. The person who gets to know every customer and their home improvement projects. Sales will be important, of course, as will things like click & collect, setting up displays, and making sure your store looks great. You’ll have the opportunity to be trained in various areas, but on the tills truly great customer service will be your main aim.

What we need:

Happy to help, eager to learn and just a little bit obsessed with home improvement, you’ll be right at home with us. You’re friendly and outgoing, and you get a buzz from helping others. You’ll be happy to expand your skills by using new technology and learning new ways of working. You’re great at working in a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays.

What's in it for me?

As part of a great team, you’ll be valued for who you are.We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure you’re refreshed and able to perform at your best.

If you require any additional support or reasonable adjustments to help you complete your application or throughout the recruitment process, please let us know. If you would like to be considered under the Disability Confident Scheme please contact us at [e-mail]. If you meet the minimum criteria for the role, we'll consider your application in line with your Disability Confident commitments.

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