Customer Advisor - Bright Retail Role with Training & Benefits

Boots UK; City of Edinburgh; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption

Gift card for adoption

Flexible benefits scheme

Access to free, 24/7 counselling and E

Assistance Programme

Job summary

Boots UK is hiring a Customer Advisor to join our on-site team. You’ll assist customers at the till, offer helpful product advice and support stock in the back rooms to keep the store running smoothly.

You’ll receive award-winning training accredited by the Institute of Customer Service, enjoy flexible hours where possible, and become a proud ambassador for Boots as you help shoppers find the best products for them.

Qualifications

• Full training provided for this role.
• Excel in a varied environment, working at pace.
• Communicate and listen effectively.
• Enjoy working as part of a team, promoting a collaborative team dynamic.
• Know that the little things make the biggest difference for customer interactions.
• Desire to be a proud brand ambassador for Boots and help our customers find the best products for them.

Responsibilities

• Help our customers and put them at ease; listening to find out more, answering questions and giving great advice.
• Promote in-store offers and schemes to inform customers.
• Help stores run smoothly by ensuring correct product displays and excellent till service.
• Support stock in the back rooms and keep the store clean and presentable.
• Work with the team to provide a great shopping experience.

Skills

Customer service

Communication

Teamwork

Attention to detail

Brand ambassador

Job description

Boots UK is hiring a Customer Advisor to join our on-site team. You’ll assist customers at the till, offer helpful product advice and support stock in the back rooms to keep the store running smoothly.

You’ll receive award-winning training accredited by the Institute of Customer Service, enjoy flexible hours where possible, and become a proud ambassador for Boots as you help shoppers find the best products for them.