In-Store Customer Advisor & Brand Ambassador

Boots; Cramlington; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced parental leave pay and gift

Flexible benefits scheme

Counselling and support services

Job summary

Boots is seeking a Customer Advisor to join our store team in the UK. The role involves helping customers on tills, answering questions, and offering product recommendations.

You will work on-site and report to the Store Manager or Assistant Manager, becoming a friendly face for Boots customers. We provide award-winning training, career development, and a range of employee benefits, including discounts and saving plans.

Qualifications

• Excellent listening and communication skills.
• Ability to work in a fast-paced retail environment.
• Strong teamwork and collaboration mindset.
• Commitment to delivering excellent customer service.
• Willingness to promote Boots products and offers.

Responsibilities

• Assist customers on tills and in-store, offering helpful advice.
• Promote in-store offers and Boots rewards to customers.
• Ensure products are well displayed and stock is managed.
• Support store team to deliver a clean, welcoming shopping environment.
• Participate in on-site training and become a Boots brand ambassador.

Skills

Excel for fast-paced environment

Effective communication

Teamwork and collaboration

Customer care

Brand ambassador on Boots products

Job description

Boots is seeking a Customer Advisor to join our store team in the UK. The role involves helping customers on tills, answering questions, and offering product recommendations.

You will work on-site and report to the Store Manager or Assistant Manager, becoming a friendly face for Boots customers. We provide award-winning training, career development, and a range of employee benefits, including discounts and saving plans.