Customer Account Executive (Bristol) - Growth & Retention

Restore plc; West of England; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Group Life assurance

Annual leave 25–30 days

Generous pension scheme

Group Critical Illness Cover

Medicash Cash Plan

Employee Assistance Portal

Cycle to Work Scheme

Electric Vehicle Salary Exchange

Job summary

Restore Information Management is seeking a Customer Account Executive to join our Bristol team. You will manage a portfolio of customers, build enduring relationships, and work with Business Development Managers to drive growth and retention while delivering excellent service.

The role operates Monday to Friday, 8:30am–5:30pm, with a salary of £30,950.37 per annum. Apply to join a market-leading UK information management provider committed to customer satisfaction.

Qualifications

• 3 years’ experience of working in a customer service/sales environment.
• Experience of working with a CRM system and Microsoft office.
• Excellent customer service skills and a customer focused mentality.
• Excellent verbal and written communications skills.
• Ability to quickly assimilate and retain new information, with excellent attention to detail.
• Professional approach and telephone manner.
• Strong work ethic, energy, and enthusiasm.
• Skilled at prioritising appropriately and ability to work to tight timescales.
• Skilled at relaying information clearly to a varied audience.
• Strong organisational skills coupled with a logical mind.

Responsibilities

• Manage a portfolio of customers and build long‑term trusted relationships, in close collaboration with external Business Development Managers and your Customer Service colleagues.

Skills

Customer service

Verbal communication

Written communication

Attention to detail

Telephone manner

Time management

Relationship building

Tools

CRM system

Microsoft Office

Job description

Restore Information Management is seeking a Customer Account Executive to join our Bristol team. You will manage a portfolio of customers, build enduring relationships, and work with Business Development Managers to drive growth and retention while delivering excellent service.

The role operates Monday to Friday, 8:30am–5:30pm, with a salary of £30,950.37 per annum. Apply to join a market-leading UK information management provider committed to customer satisfaction.