CRV Administrative Officer - Flexible Hours & Patient Care

Transformation Unit; Chester; On-site; GBP 26,000 - 27,000; Full time

Job summary

Countess of Chester Hospital NHS Foundation Trust is seeking a CRV Administrative Officer to join the Cardiology, Respiratory & Vascular department. The role supports the delivery of high-quality administrative functions, manages diaries, and acts as a key contact for patients and staff.

The successful candidate will maintain patient records, generate routine reports, handle enquiries, and ensure governance and safeguarding requirements are met in a busy NHS environment.

Qualifications

• Educated to GCSE level or equivalent with NVQ3 in Business Admin or equivalent.
• Experience with hospital systems including Cerner and TOMCAT is desirable.
• Strong organisational and communication skills required.

Responsibilities

• Manage clinic and investigation diaries and coordinate appointments.
• Maintain waiting lists and maximise capacity to prevent breaches.
• Act as a key contact for patients, relatives and healthcare professionals.
• Produce routine reports and audit data; support administrative procedures.
• Ensure information governance, confidentiality and safeguarding compliance.

Skills

Flexible approach

Communication skills

Interpersonal skills

Tact & diplomacy

Organised

Prioritisation

Patient access targets

Education

GCSE level or equivalent

NVQ Level 3 in Business Administration

Tools

Cerner hospital systems

TOMCAT

Microsoft Office Applications

Job description

Countess of Chester Hospital NHS Foundation Trust is seeking a CRV Administrative Officer to join the Cardiology, Respiratory & Vascular department. The role supports the delivery of high-quality administrative functions, manages diaries, and acts as a key contact for patients and staff.

The successful candidate will maintain patient records, generate routine reports, handle enquiries, and ensure governance and safeguarding requirements are met in a busy NHS environment.