Clerical Officer

Countess Of Chester Hospital; Chester; Sur place; GBP 19 000 - 23 000; Temps partiel

Résumé du poste

Countess of Chester Hospital NHS Foundation Trust is seeking a Band 2 Clerical Officer to support the Therapies and Integrated Care Division at Tarporley War Memorial Hospital within the Rural Community Response Hub. The role is part-time (22.5 hours per week) and focuses on administrative duties across NHS at Home directorate administration.

You will provide an effective admin support service, handle calls, order equipment, and use Word, Excel and PowerPoint.

Qualifications

• Proficient in Word processing, Excel and PowerPoint.
• Strong communication and organisational skills.
• Ability to handle telephone enquiries and work with initiative.

Responsabilités

• Provide high-quality administrative support for the Rural Community Response Hub.
• Report to a Team Coordinator and liaise with COCH, CWP and external NHS partners.
• Respond to telephone enquiries from patients, carers and professionals; manage orders and procurement.
• Word processing, flow charts, Excel and PowerPoint tasks; knowledge of EPR/EMIS advantageous.

Connaissances

Word processing

Excel

PowerPoint

Telephone handling

Communication

Organisational skills

Initiative

Outils

EPR

EMIS

Description du poste

Countess of Chester Hospital NHS Foundation Trust, staff pride themselves on not only leading through clinical excellence, but also by creating an environment where all staff are valued and appreciated. To achieve this, the Trust has embarked on an exciting new strategy focused on continuous improvement.

Our vision is to improve the lives of our community and provide excellence in healthcare, through partnership and innovation

Our High Performance Culture will support everyone to be the best version of themselves by being true to our Trust vision, values and behaviours.
We welcome applications from colleagues from our local and neighbouring communities of all backgrounds and identities, who are currently under-represented within our region such as Black, Asian, Minority ethnic and those with disabilities.

As a region we are reviewing the way we work, and exploring how new working practices that support flexible working can create a positive work-life balance. As part of our recruitment process we will explore how our inclusive employment policies, flexible working, staff engagement forums, Trust facilities and services can be of mutual benefit.

Job overview

Working Part Time: 22.5 hours per week

In collaboration the Countess of Chester Hospital and Cheshire & Wirral Partnership Trust have agreed to manage and develop Therapy Services across the whole Western Cheshire in order to deliver seamless care.

An exciting opportunity has arisen for a Band 2 Clerical Officer to support the Therapies and Integrated Care Division .

We are looking for someone who has a flexible approach to cover all aspects of the NHS at Home directorate administration.

The role will be based at Tarporley War Memorial Hospital within the Rural Community Response Hub who provide a service 7 days a week.

Main duties of the job

To provide an effective, high quality administrative support service within the Rural Community Response Hub. You will report to a Team Coordinator. You will liaise with colleagues within COCH and/or CWP and external NHS organisations, other external agencies, patients etc.

The post holder will be responsible for the day to day running of administrative duties within the office and the service that it provides.

Main duties will include responding to telephone enquiries from members of the CRHs, other professionals, patients and their families, ordering of equipment and procurement, word processing, flow charts, Excel and Power point, therefore you would need to be proficient in these computer skills.

Knowledge of EPR and EMIS would also be an advantage however full training would be given if you have not previously worked with these system. Applicants should have a professional and pleasant manner at all times and be enthusiastic about the service provided by the Community Response Hubs.

You will also be someone who uses initiative, has common sense, has good communication and strong organisational skills.

Working for our organisation

The Trust’s services are provided from three locations: