Clerical and Admin Officer - Cardiorespiratory

York and Scarborough Teaching Hospitals NHS Foundation Trust; York and North Yorkshire; Sur place; GBP 21 000 - 25 000; Temps partiel

Avantages offerts par ce poste

NHS Pension scheme

27 days holiday rising to 33 days

Employee Assistance Programme

NHS Car Lease scheme

Cycle to Work scheme

Learning and development opportunities

Résumé du poste

York and Scarborough Teaching Hospitals NHS Foundation Trust is seeking a part-time Clerical and Admin Officer to support the Cardiorespiratory team at York Hospital. You will provide a range of administrative functions and data input, with attention to accuracy and confidentiality.

The role requires good IT and communication skills, a proactive approach, and the ability to work both independently and as part of a team. Training will be provided, and NHS benefits apply.

Qualifications

• Previous clerical experience and knowledge equivalent to NVQ Level 3
• Experience of using patient administration systems
• Experience of working to a high standard in a customer service environment

Responsabilités

• Undertake administration functions for the department, such as data input, photocopying, filing, letter writing, etc.
• Undertake accurate recording / inputting and amending of data within Trust information systems.
• Communicate effectively with the use of tact and diplomacy, and seek to overcome barriers to effective communication.
• Work collaboratively with the wider departmental team to ensure a consistent and effective service.
• Actively use initiative within the role but seek guidance when required and appropriate.
• Assist and support in the development and improvement of the service and in the implementation of Trust and Departmental policies and procedures.
• Complete all mandatory training required by the Trust and actively participate in personal development.
• Assist and support the development and training of new team members.
• Undertake effective prioritisation of own workload and the coordination of activities / duties related to the role.
• Adhere to all Trust and Departmental Policies and Procedures.

Connaissances

Clerical experience

Customer service

Communication skills

Formation

GCSE or equivalent

NVQ Level 3

Outils

Patient administration systems

Description du poste

York and Scarborough Teaching Hospitals NHS Foundation Trust

Clerical and Admin Officer - Cardiorespiratory

The closing date is 24 November 2026

Cardio Respiratory at York hospital are looking for someone to join the team to provide a range of administrative support.

Our successful candidate will have effective administrative and computer skills, with excellent communication and interpersonal skills. Additionally, you should be able to work on your own initiative in prioritising workload and meeting deadlines, whilst also being able to work in a team.

Full in-service training will be provided. The successful candidate will be based in the Cardiorespiratory office within York Hospital.

This is a part time position with usual working hours of Monday, Tuesday and Friday 9am-5pm.

Main duties of the job

• Undertake administration functions for the department, such as data input, photocopying, filing, letter writing, etc.
• Undertake accurate recording / inputting and amending of data within Trust information systems.
• Communicate effectively with the use of tact and diplomacy, and seek to overcome barriers to effective communication. This may require the use of multiple communication methods, such as email, telephone, reception duties, etc.
• Work collaboratively with the wider departmental team to ensure a consistent and effective service.
• Actively use initiative within the role but seek guidance when required and appropriate.
• Assist and support in the development and improvement of the service and in the implementation of Trust and Departmental policies and procedures.
• Complete all mandatory training required by the Trust and actively participate in personal development.
• Assist and support the development and training of new team members.
• Undertake effective prioritisation of own workload and the coordination of activities / duties related to the role.
• Adhere to all Trust and Departmental Policies and Procedures.

About us

For further information on working for our Trust, please visit:

We offer a range of benefits to support our staff including:

• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.

Job responsibilities

A full description of the role is available in the attachment: job description.

Working for the Trust

Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.

Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: [e-mail].

As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.

Armed Forces Friendly Employer

We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britains Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.

Experience

• Previous clerical experience and knowledge equivalent to NVQ Level 3
• Experience of using patient administration systems
• Experience of working to a high standard in a customer service environment

Qualifications

• GCSE or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

York and Scarborough Teaching Hospitals NHS Foundation Trust