Cruise Order Processor – Detail-Driven & Customer-Focused

Tower-Supplies; Poole; In loco; GBP 26.000 - 34.000; Tempo pieno

Vantaggi offerti da questo lavoro

Profit share

Perks at Work

Free lunch Fridays

Cycle to Work

EV charging points

Birthday vouchers

Massage

Descrizione del lavoro

Hollybank Trustees Ltd is seeking an experienced Order Processor to join the office-based Cruise team. You will manage and process sales orders, ensuring accuracy and timely delivery, while liaising with internal teams to meet customer expectations.

The role emphasises customer service, problem solving, and strong organisation, with proficient IT skills and experience in order entry or CRM systems. Join a fast-paced, collaborative environment in Poole.

Competenze

• Customer-focused approach to enquiries and issues.
• Strong data entry and order accuracy.
• Ability to build relationships across teams.
• High level of organisation and multitasking.
• Excellent verbal and written communication.

Mansioni

• Process and manage sales orders with accuracy and efficiency.
• Be familiar with software and channels for processing cruise orders.
• Collaborate with internal account support to meet customer expectations.
• Verify order details to ensure completeness and requirements.
• Inform other teams (sales, operations, support) of urgent orders or actions.

Conoscenze

Customer service

Problem solving

Relationship building

Organisation

Communication

IT systems

Data accuracy

Attention to detail

Strumenti

CRM systems

Order entry systems

Descrizione del lavoro

Hollybank Trustees Ltd is seeking an experienced Order Processor to join the office-based Cruise team. You will manage and process sales orders, ensuring accuracy and timely delivery, while liaising with internal teams to meet customer expectations.

The role emphasises customer service, problem solving, and strong organisation, with proficient IT skills and experience in order entry or CRM systems. Join a fast-paced, collaborative environment in Poole.