Cruise Consultant

Barrhead Travel; Glasgow; On-site; GBP 24,000 - 32,000; Full time

Job summary

A leading travel agency based in Glasgow is looking for enthusiastic Travel Consultants to join their dynamic sales team. Ideal candidates will have experience in selling cruise products and a passion for curating dream vacations. You'll be responsible for delivering exceptional customer service and crafting personalized itineraries. With a competitive salary and enticing benefits, this position provides a fantastic opportunity to grow your career in the travel industry.

Benefits

Competitive salary and bonus structure

Exciting familiarization trips

34 days annual leave

Generous staff discounts on holidays

Company pension scheme

Qualifications

• Experience as a Travel Consultant with knowledge in selling cruise products.
• Strong retail travel experience to tailor travel experiences.
• Ability to communicate confidently with clients across various platforms.

Responsibilities

• Create personalized travel experiences for clients.
• Ensure client satisfaction through outstanding customer service.
• Stay updated with industry trends and travel products.
• Meet sales targets and collaborate with team.

Skills

Travel planning

Customer service

Sales targets achievement

Effective communication

Job description

Are you ready to turn your love for travel into a rewarding career? Look no further than Barrhead Travel, where we are seeking Travel Consultants with experience in selling Cruise products to join our dynamic sales team. With our commitment to delivering exceptional customer service and creating unforgettable journeys, Barrhead Travel is the perfect place to unleash your passion for travel.

As a Travel Consultant, you'll have the opportunity to immerse yourself in the world of travel, sharing your expertise and enthusiasm with our valued customers. From planning dream vacations to arranging seamless itineraries, you'll be the go-to person for all travel-related queries. With access to an extensive range of destinations, airlines, hotels, and activities, you'll have the tools to craft personalized experiences that exceed expectations.

What You’ll Do:

• Utilize your retail travel experience to create exceptional travel experiences for clients, tailoring each trip to their unique needs and preferences.
• Provide outstanding customer service, ensuring client satisfaction and building long‑lasting relationships.
• Communicate confidently and effectively through various channels, including in-person, over the phone, and via online platforms.
• Stay up-to-date with the latest industry trends, emerging destinations, and travel products.
• Meet sales targets and work collaboratively with team members to achieve branch goals.

Who We’re Looking For:

• Enthusiastic individuals with a passion for travel and a desire to share their knowledge with others.
• Experienced Travel Consultants who can curate personalized itineraries that cater to each client's unique desires and preferences.
• Excellent communicators who can connect with clients, engaging them with captivating travel stories and insider knowledge.
• Ambitious go-getters who thrive in a dynamic, fast‑paced environment and have a natural talent for surpassing targets.

Reasons to Join Us:

• Unleash your potential with a competitive salary and bonus structure that rewards your hard work – You will earn on everything you sell!
• Be part of a travel‑obsessed team that shares your adventurous spirit.
• Embark on exciting familiarization trips to expand your knowledge and fuel your passion for travel.
• A Personal Development Plan and our commitment to continued training, development, and career progression – share your career‑goals with us and we’ll work together to help you achieve them.
• A varied company benefits scheme which includes amazing discounts with UK high street retailers.
• Generous staff discounts on your own holidays plus discounts available for family and friends.
• 34 days annual leave – well, you need time to enjoy those amazing holiday discounts, don’t you.
• Perfect attendance reward – £100 holiday voucher.
• Refer a friend incentive – £750 reward.
• Company pension scheme.
• Death in Service.
• Long service rewards – love to shop vouchers and celebratory long service lunch or dinner with your colleagues and management.

Barrhead Travel is an equal opportunity employer and is committed to diversity and inclusion in the workplace.