Cross-Border eCommerce Solutions Engineer

Global-e Online Ltd.; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading cross-border e-commerce platform in London is seeking an experienced Solutions Engineer. In this role, you will support Sales and R&D teams by conducting technical discussions with clients. Responsibilities include helping clients understand the platform's features, identifying business opportunities, and providing ongoing education. A strong technical background and communication skills are essential for success.

Qualifications

• 3+ years experience in solution design/integration with direct client interaction.
• Firm understanding of systems integration concepts.
• Experience in eCommerce and Logistics/Operations environment preferred.

Responsibilities

• Help clients understand the platform and solve potential issues.
• Identify and qualify business opportunities with clients.
• Provide ongoing technical assistance to current partners.

Skills

Solution design

Strong communication skills

Problem-solving

Multitasking

Education

BA/BS/Master degree in Computer Science

Tools

SQL

RESTful services

Job description

A leading cross-border e-commerce platform in London is seeking an experienced Solutions Engineer. In this role, you will support Sales and R&D teams by conducting technical discussions with clients. Responsibilities include helping clients understand the platform's features, identifying business opportunities, and providing ongoing education. A strong technical background and communication skills are essential for success.