CRO Analyst: Elevate eCommerce Conversions & UX

Erin Associates; Lancashire; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Bonus

Profit sharing

Pension

Life Assurance

33 Days Holiday

Job summary

Erin Associates is recruiting a CRO Analyst to join the Digital & eCommerce team in Lancashire. Based in Lytham St Annes, this role focuses on improving website performance through testing, data analysis and optimisation.

You will lead ongoing CRO programmes, analyse customer behaviour with heatmaps and recordings, and identify testing opportunities. The position offers a clear path to influence product and development decisions within a market-leading retailer.

Qualifications

• Previous experience within a CRO, eCommerce, Digital Analytics or UX-focused role.
• Hands-on experience using ContentSquare, AB Tasty or similar CRO platforms.
• Strong analytical skills with the ability to interpret customer behaviour and data.
• Excellent attention to detail and strong organisational skills.
• Ability to manage multiple projects and meet deadlines in a fast-paced environment.

Responsibilities

• Implement and develop an ongoing CRO programme to improve website conversion performance.
• Analyse customer behaviour using heatmaps, user recordings, funnel analysis and other research tools.
• Identify testing opportunities and present recommendations to Design and Digital teams.
• Prioritise CRO initiatives using customer insights, analytics and commercial objectives.
• Coordinate A/B testing programmes from planning through to implementation and reporting.
• Collaborate with Product and Development teams on more complex optimisation projects.

Skills

CRO

Data analysis

A/B testing

Google Analytics

Heatmaps

Tools

ContentSquare

AB Tasty

Excel

Job description

Erin Associates is recruiting a CRO Analyst to join the Digital & eCommerce team in Lancashire. Based in Lytham St Annes, this role focuses on improving website performance through testing, data analysis and optimisation.

You will lead ongoing CRO programmes, analyse customer behaviour with heatmaps and recordings, and identify testing opportunities. The position offers a clear path to influence product and development decisions within a market-leading retailer.