CRM MarTech Lead - Hybrid & AI-Driven Platform Strategy

Currys; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Holiday benefits - 25 days of annual

Private medical insurance

Life Assurance

Access to discretionary bonus

Hybrid working; Currys Campus Waterloo

Job summary

Currys London Campus at Waterloo is seeking a visionary CRM MarTech Lead to own our platform evolution and drive transformational capability across the organisation. You will architect the CRM MarTech roadmap from Salesforce Marketing Cloud Next and Data Cloud 360 to AI-enabled tools, partnering with senior leadership to align capability with strategy.

Lead and mentor the CRM MarTech Manager, manage technical backlogs, define governance, and enable cross-functional squads across Operations,

Qualifications

• Experience leading MarTech strategy and governance for enterprise CRM platforms.
• Ability to translate platform capabilities into business value for senior stakeholders.
• Experience with large-scale migrations or implementations in retail or consumer brands.

Responsibilities

• Own CRM MarTech capability strategy and roadmap across MC Next, Data Cloud 360, AI.
• Set CRM AI strategy, evaluate use cases and maintain an innovation pipeline.
• Manage technical backlog and allocate capacity for platform builds.

Skills

MarTech strategy

Leadership

Stakeholder management

Platform governance

Backlog management

Team leadership

Education

Degree or equivalent in relevant field

Tools

Salesforce MC Next

Data Cloud 360

AI tools

CRM backlogs tools

Job description

Currys London Campus at Waterloo is seeking a visionary CRM MarTech Lead to own our platform evolution and drive transformational capability across the organisation. You will architect the CRM MarTech roadmap from Salesforce Marketing Cloud Next and Data Cloud 360 to AI-enabled tools, partnering with senior leadership to align capability with strategy.

Lead and mentor the CRM MarTech Manager, manage technical backlogs, define governance, and enable cross-functional squads across Operations,