CRM & MarTech Architect for Growth

Utility Warehouse; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working

Holiday trading

Electric car scheme

Discounts & Cashback

Pension scheme

Life assurance 4x salary

Save as You Earn

Flexible benefits

Private health insurance

Virtual GP

Gym discounts

Wellbeing apps

Belonging groups

Career development

Job summary

Utility Warehouse is seeking a Senior CRM Technical Manager to be the architect of our Partner Marketing engine, aligning marketing goals with engineering execution.

You will own governance of Braze, Knak, Looker, and connected services, build resilient, scalable pipelines, and partner with data, product and leadership to accelerate growth.

Hybrid working in London is available with a competitive salary and benefits package.

Qualifications

• Experience designing event-driven customer journeys in an enterprise platform
• Strong SQL skills and data fluency
• Ability to translate business needs into technical specs
• Experience with marketing tech and CRM tooling
• Comfort collaborating with senior stakeholders

Responsibilities

• Oversee CRM stack health and integration
• Lead high-visibility Martech projects
• Design automated testing and error-handling workflows
• Translate commercial requirements into technical specs
• Explore AI to streamline campaigns

Skills

Lifecycle platform

Data fluency

APIs & SQL

Managing up

Communication

Tools

Braze

Knak

Looker

BigQuery

Job description

Utility Warehouse is seeking a Senior CRM Technical Manager to be the architect of our Partner Marketing engine, aligning marketing goals with engineering execution.

You will own governance of Braze, Knak, Looker, and connected services, build resilient, scalable pipelines, and partner with data, product and leadership to accelerate growth.

Hybrid working in London is available with a competitive salary and benefits package.