CRM Manager - Dynamics & Student Recruitment Journeys

Sheffield Hallam University; Sheffield; On-site; GBP 41,000 - 46,000; Full time

Benefits offered by this job

LGPS pension

Flexible working

Job-share option

Job summary

Sheffield Hallam University is hiring for a CRM specialist to lead personalised, targeted marketing campaigns within the Student Recruitment Marketing team. You will manage complex customer journeys in Microsoft Dynamics, troubleshoot the CRM system, and drive improvements across data quality and GDPR compliance.

You’ll collaborate with the CRM Data and Insights Manager and cross-functional teams to develop a cohesive CRM strategy that supports high-quality engagements with future students.

Qualifications

• Extensive CRM experience, ideally with Microsoft Dynamics.
• Pro-active approach to using and developing new systems and software.
• Exceptional communicator and collaborator with leadership across functional boundaries.
• Experience navigating GDPR and data compliance.
• Experience in Higher Education and CRM integrations is desirable.

Skills

CRM experience

Microsoft Dynamics

Communication

Leadership

GDPR compliance

Job description

Sheffield Hallam University is hiring for a CRM specialist to lead personalised, targeted marketing campaigns within the Student Recruitment Marketing team. You will manage complex customer journeys in Microsoft Dynamics, troubleshoot the CRM system, and drive improvements across data quality and GDPR compliance.

You’ll collaborate with the CRM Data and Insights Manager and cross-functional teams to develop a cohesive CRM strategy that supports high-quality engagements with future students.