CRM Lifecycle Manager - Personalization and Growth Driver

Winnrz; Greater London; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive package with performance incentive

Job summary

Winnrz UK is seeking a CRM Manager to lead customer lifecycle management and deliver personalized campaigns that enhance engagement and retention.

You’ll design CRM strategies across multiple channels and leverage data analytics to maximize customers' lifetime value. If you have 7–10 years of experience in CRM and are eager to innovate in a fast-paced environment, we want to hear from you.

This role offers a competitive package and the chance to shape customer relationships in a unique company.

Qualifications

• 7–10 years of experience in CRM, lifecycle marketing, or retention marketing.
• Hands-on experience with leading CRM tools.
• Proven track record of improving customer engagement through CRM campaigns.

Responsibilities

• Own and manage CRM strategy across various channels.
• Design and execute personalized customer journeys to boost retention.
• Report on CRM performance and provide insights to leadership.

Skills

CRM strategy management

Data analysis

Email marketing

Audience segmentation

Project management

Education

Bachelor’s/Master’s degree in Marketing, Business, or related field

Tools

Salesforce Marketing Cloud

Braze

Klaviyo

HubSpot

Job description

Winnrz UK is seeking a CRM Manager to lead customer lifecycle management and deliver personalized campaigns that enhance engagement and retention.

You’ll design CRM strategies across multiple channels and leverage data analytics to maximize customers' lifetime value. If you have 7–10 years of experience in CRM and are eager to innovate in a fast-paced environment, we want to hear from you.

This role offers a competitive package and the chance to shape customer relationships in a unique company.