CRM Implementation Consultant: AI‑Driven Solutions

Digital Waffle; Reading; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Merit-based career development

Diverse projects across industries

Exposure to cutting-edge technologies

Professional development opportunities

Job summary

A growing technology consulting firm in Reading is seeking an experienced CRM Consultant to blend pre-sales consulting with hands-on CRM implementation. This role involves partnering with sales teams, leading client workshops, and improving business processes using AI-driven solutions. The ideal candidate will have extensive consulting experience and strong communication skills. Join a collaborative environment where you can innovate and advance your career while working on diverse projects across various industries.

Qualifications

• At least 18 months of consulting and implementation experience with business management software.
• Experience in user adoption strategies and change management.
• Strong understanding of sales, marketing, and customer service processes.

Responsibilities

• Partner with sales teams to craft CRM solutions addressing client needs.
• Lead workshops to uncover client challenges and transformation opportunities.
• Oversee CRM implementation projects from gathering requirements to support.

Skills

Consulting experience

Change management

Sales and marketing processes understanding

Business process modeling

AI/ML concepts application

Communication skills

Problem-solving skills

Job description

A growing technology consulting firm in Reading is seeking an experienced CRM Consultant to blend pre-sales consulting with hands-on CRM implementation. This role involves partnering with sales teams, leading client workshops, and improving business processes using AI-driven solutions. The ideal candidate will have extensive consulting experience and strong communication skills. Join a collaborative environment where you can innovate and advance your career while working on diverse projects across various industries.