CRM Executive

Michael Page; London; Hybrid; GBP 30,000 - 45,000; Full time

Benefits offered by this job

4 day work week - Fridays off!

Flexibility of a hybrid working model

Paid travel opportunities

Welcoming company culture

Job summary

A leading luxury travel events agency is seeking a CRM Marketing Executive to manage their Salesforce system and integrated marketing platform. This role requires a strong background in CRM tools and offers a dynamic environment with opportunities for personal growth. Enjoy a 4-day work week, hybrid working flexibility, and a culture that values innovation and development.

Qualifications

• Experience with marketing automation tools is essential, Pardot preferred.
• Strong understanding of event management platforms required.
• Familiarity with e-commerce technologies is a plus.

Responsibilities

• Manage the event platform for global travel events.
• Support CRM program execution and system administration tasks.
• Ensure adherence to timelines and deadlines.

Skills

Attention to Detail

Project Management

Process Management

Tools

Pardot

Marketo

Event Management Platforms

Job description

• Fantastic opportunity for a CRM Marketing Executive
• Looking to join a luxury travel events agency

About Our Client

The CRM Marketing Executive position presents a dynamic opportunity to oversee the management of a customised Salesforce system, integrated marketing platform, and online event management tools for international B2B trade events. This role is perfect for someone who is passionate about CRM systems and eager to grow in the marketing technology field.Reporting to the CRM Manager, the successful candidate will be responsible for executing the CRM program on a daily basis, including the full production cycle of direct communications with clients. Attention to detail and strong project and process management skills will be essential to thrive in this role.

Job Description

• Support the management of the event platform for all global travel trade events, along with overseeing the output of the meeting system.
• Collaborate closely with the CRM Manager to enhance both Pardot and EventsAir (event management platform).
• Assist the CRM Manager in the delivery and execution of all CRM projects.
• Partner with internal stakeholders to ensure smooth preparation and execution of event phase deliveries.
• Accurately and efficiently process all required systems administration tasks.
• Maintain a high level of attention to detail when delivering content or proofreading.
• Manage timelines effectively and ensure deadlines are consistently met.
• Manage ad-hoc tickets for EventsAir and Pardot.
• Oversee forms, phases, and content within the appointments system, as well as other CRM systems.
• Monitor the CRM calendar closely to ensure content delivery and phase deadlines are met.

The Successful Applicant

• Previous experience working with a marketing automation tool (Pardot preferred, with knowledge of Marketo, Act-On, etc. a plus).
• Strong understanding of event management platforms.
• Familiarity with e-commerce technologies and platforms.
• A good understanding of the travel and events industry is desirable.

What's on Offer

• 4 day work week - Friday's off!
• The flexibility of a hybrid working model and flexi hours.
• Paid travel opportunities
• A welcoming company culture that values innovation and personal development.