CRM Email Production Executive

FASHION PERSONNEL; Greater London; Hybrid; GBP 30,000 - 42,000; Part time

Benefits offered by this job

Hybrid working

Job summary

FASHION PERSONNEL is seeking a CRM Email Production Executive to join a fast-paced digital marketing function. The role focuses on building, testing and deploying customer email campaigns across multiple regions and languages, ensuring accuracy and timely delivery.

You’ll work closely with CRM, Digital Marketing, Creative and regional teams to drive end-to-end campaign execution. Ideal candidates will have experience in email production or CRM operations, plus familiarity with ESPs.

Qualifications

• Experience in email production, CRM operations or campaign execution.
• Experience with ESPs or CRM platforms.
• Highly organised with exceptional attention to detail.

Responsibilities

• Build and deploy global email campaigns across regions and languages.
• Populate templates, content blocks and product placements across variants.
• Implement dynamic content and personalisation using Braze Liquid.
• Own end-to-end QA processes including rendering checks and link validation.
• Coordinate test sends and feedback across multiple stakeholder groups.
• Set up audiences and segmentation logic for accurate targeting.
• Schedule and launch campaigns with full pre-send validation.
• Collaborate with Marketing, CRM, Creative and regional teams to align with priorities.
• Track workflow progress and campaign readiness.
• Support process improvements and platform troubleshooting.

Skills

Email production

Campaign operations

Stakeholder management

Attention to detail

Strong communicator

Tools

Braze

Job description

CRM Email Production Executive - Temporary Immediate start

We're partnering with a globally recognised fashion and lifestyle brand to hire a CRM Email Production Executive to join a fast-paced digital marketing function.

This is an exciting opportunity for someone with strong email production and campaign operations experience to work across large-scale, multi-market CRM campaigns in a highly collaborative environment.

The Role

You'll be responsible for building, testing and deploying customer email campaigns across multiple regions and languages, ensuring every campaign is delivered accurately, on time and to the highest standard.

Working closely with CRM, Digital Marketing, Creative, Merchandising and Regional teams, you'll play a key role in campaign execution, QA and process coordination.

Key Responsibilities

• -Build and deploy global email campaigns using CRM and ESP platforms, primarily
• -Populate templates, content blocks and product placements across multiple campaign variants and languages
• -Implement dynamic content and personalisation using Braze Liquid
• -Own end-to-end QA processes including rendering checks, link validation, segmentation accuracy and content consistency
• -Coordinate test sends and feedback across multiple stakeholder groups
• -Set up audiences and segmentation logic to ensure accurate targeting and exclusions
• -Schedule and launch campaigns with full pre-send validation
• -Work cross-functionally with Marketing, CRM, Creative, Merchandising and regional teams to ensure campaigns align with commercial priorities
• -Track workflow progress and campaign readiness using
• -Support process improvements and platform troubleshooting where required

About You

• -Previous experience in email production, CRM operations or campaign execution
• -Experience working with ESPs or CRM platforms, ideally
• -Comfortable managing multiple campaigns and deadlines simultaneously
• -Highly organised with exceptional attention to detail
• -Strong communicator with the ability to manage stakeholders effectively
• -Proactive, collaborative and solutions-focused approach

What's on Offer

• -Opportunity to join a globally recognised brand
• -Collaborative and fast-paced working environment
• -Exposure to large-scale international CRM campaigns
• -Hybrid working and competitive package