CRM Executive

SUCCESS TALENT; Greater London; On-site; GBP 30,000 - 35,000; Full time

Job summary

Reebok, a global brand based in Central London, is seeking a CRM Executive to drive customer engagement and sales growth through CRM strategies. You will manage multi-channel campaigns, optimize databases and ensure effective email, SMS and push communications.

The role requires experience in CRM, strong problem-solving skills and the ability to coordinate multiple projects with a customer-centric mindset.

Qualifications

• CRM and email marketing experience required.
• Experience working in UK or Europe ecommerce.
• Customer-centric mindset with strong communication.
• Technical understanding of CRM platforms and processes.
• Ability to manage multiple CRM projects simultaneously.

Responsibilities

• Execute CRM strategies to boost engagement, retention and sales.
• Forecast and plan database acquisition and traffic.
• Monitor database performance and run A/B tests.
• Manage multi-channel campaigns via email, SMS, push.

Skills

CRM experience

Email marketing

UK/Europe e-commerce

Customer-centric mindset

CRM platforms & processes

Project management

Communication & organization

Job description

CRM Executive - REEBOK

Global Brand

£30,000 - £35,000

Central London

Great opportunity for CRM Executive with Reebok. A global lifestyle and sports brand.

As CRM Specialist, you will be responsible executing CRM strategies to enhance customer engagement, database acquisition, boost retention and drive sales growth.

Responsibilities

• Monthly forecasting and annual planning of database acquisition and traffic
• Monitoring and Planning database performance and conducting A/B testing
• Campaign and calendar Management
• Email Marketing via developing and executing multi-channel CRM campaigns via email, SMS, push notifications.

Skills and Experience requirements

• Well-rounded CRM and Email Marketing experience
• Must have worked in UK or Europe within e-commerce.
• Customer centric mind set.
• Technical and problem-solving abilities to demonstrate a strong understanding of CRM platforms, processes and systems
• Project Management skills, able to handle multiple projects
• Excellent communication and organizational skills

We recruit by merit on the basis of fair and open competition.

Success Talent embraces diversity and promotes equal opportunities. As such, we welcome applications from candidates who may have disabilities.

We regret that due to the volume of applications, only successful applicants will be contacted.