CRM & Enterprise Apps Developer (Hybrid)

Get Staffed Online Recruitment Limited; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Benefits offered by this job

25 days holiday per year

Job summary

The University is seeking an Enterprise Applications Developer - CRM to drive development, configuration and ongoing support of the CRM platform and related applications. You will collaborate across Digital, AI & Platform Services to deliver reliable, user-focused solutions that support recruitment, admissions, engagement and operations.

Responsibilities include building automations, integrations and custom functionality, maintaining clean documentation and contributing to platform upgrades.

Qualifications

• Experience developing, configuring or supporting CRM and enterprise applications, ideally Salesforce.
• Strong problem-solving and ability to translate business needs into practical technical solutions.
• Experience with platform configuration, automation, integrations and data management.
• Knowledge of software development, testing and release management practices.
• An understanding of integrations, APIs and data flows between applications.
• Strong analytical skills and the ability to investigate and resolve complex issues.
• The ability to communicate effectively with both technical and non-technical audiences.
• A collaborative approach and a commitment to continuous improvement.

Responsibilities

• Develop, configure and enhance CRM functionality to support student recruitment, admissions, engagement and operational processes.
• Work with colleagues across the University to understand requirements and design effective, user-centred solutions.
• Create and maintain automations, workflows, integrations and custom functionality that improve efficiency and user experience.
• Support the development and maintenance of integrations between CRM and other enterprise platforms.
• Investigate, troubleshoot and resolve application issues, ensuring systems remain reliable and effective.
• Contribute to platform upgrades, enhancements and the introduction of new functionality.
• Help ensure solutions are secure, scalable and aligned with technology standards and best practice.
• Maintain clear documentation, testing processes and change controls to support high-quality delivery.
• Identify opportunities to improve processes through automation, innovation and the effective use of technology.
• Work collaboratively with colleagues, suppliers and technology partners to deliver successful outcomes.

Skills

CRM development

Salesforce

Automation tools

Integrations

APIs

Data management

Release management

Problem solving

Communication

Collaborative work

Job description

The University is seeking an Enterprise Applications Developer - CRM to drive development, configuration and ongoing support of the CRM platform and related applications. You will collaborate across Digital, AI & Platform Services to deliver reliable, user-focused solutions that support recruitment, admissions, engagement and operations.

Responsibilities include building automations, integrations and custom functionality, maintaining clean documentation and contributing to platform upgrades.