CRM & Data Analytics ICT Specialist

Aatom Recruitment; Rhyl; On-site; GBP 40,000 - 55,000; Full time

Job summary

Aatom Recruitment is recruiting an ICT Specialist for a Local Authority in Wales on a 3-month contract. The role focuses on CRM systems, data reporting and digital solutions across the Employability Service.

The candidate will lead on ICONI CRM, Power BI reporting and development, and work closely with ICT Services and suppliers to ensure successful system delivery and ongoing optimisation. 37 hours per week.

Qualifications

• Experience leading ICT system implementations and digital transformation projects.
• Experience in data analysis, reporting and dashboard development (Power BI).
• Knowledge of GDPR, information governance and data management principles.

Responsibilities

• Lead ongoing development, optimisation and support of the ICONI CRM system.
• Manage implementation, integration and user readiness of new digital platforms.
• Develop dashboards and management information to support performance reporting.
• Coordinate with suppliers and stakeholders to ensure successful system delivery.

Skills

Stakeholder engagement

Communication

Data analysis

Requirements gathering

System integration

Project coordination

Problem solving

Testing and UAT

Education

HND in Computer Related Discipline

Degree in Computer Science / related field

Tools

Power BI

ICONI CRM

Reporting tools

Job description

Aatom Recruitment is recruiting an ICT Specialist for a Local Authority in Wales on a 3-month contract. The role focuses on CRM systems, data reporting and digital solutions across the Employability Service.

The candidate will lead on ICONI CRM, Power BI reporting and development, and work closely with ICT Services and suppliers to ensure successful system delivery and ongoing optimisation. 37 hours per week.