CRM & Data Analyst for Climate Justice (Salesforce)

South West International Development Network; United Kingdom; Remote; GBP 36,000 - 54,000; Full time

Benefits offered by this job

Flexible working

EAP and wellbeing

Learning & development budget

Generous leave

Volunteer time off

Job summary

Cool Earth is recruiting a CRM and data professional to manage Salesforce, improve data quality and deliver reports for fundraising and marketing. You’ll support GDPR compliance, Gift Aid processing and integrations while helping staff use data effectively.

The role is remote with occasional travel to London and Cornwall, offering flexible hours and opportunities for professional development within a climate charity focused on Indigenous communities.

Qualifications

• 1–3+ years hands-on experience with CRM administration, preferably Salesforce, and familiarity with NPSP or NonProfit Cloud.
• Strong data analysis and reporting skills for fundraising and marketing.
• Excellent attention to detail and stakeholder management.

Responsibilities

• Act as the primary point of contact for Salesforce and provide day-to-day support to colleagues.
• Maintain and improve Salesforce configuration, supporter records, campaigns, segmentation and fundraising processes.
• Create Salesforce reports and dashboards for different teams and audiences.
• Support GDPR compliant data handling and Gift Aid processes.
• Identify opportunities to simplify systems and improve data quality and workflows.

Skills

CRM administration

Salesforce knowledge

Advanced Excel

Tools

Salesforce

Excel

NonProfit Cloud / NPSP

Job description

Cool Earth is recruiting a CRM and data professional to manage Salesforce, improve data quality and deliver reports for fundraising and marketing. You’ll support GDPR compliance, Gift Aid processing and integrations while helping staff use data effectively.

The role is remote with occasional travel to London and Cornwall, offering flexible hours and opportunities for professional development within a climate charity focused on Indigenous communities.